In the demanding world of clinical practice, veterinarians and support teams are often overwhelmed by administrative work — from drafting medical records to transcribing consultations and handling follow-up communication. These tasks, while essential, can consume hours of daily workflow and distract from what matters most: delivering exceptional patient care. The AI Co-pilot & Scribe solution, powered by CoVet and featured within the Nova Vet Family platform, is designed to reduce this administrative burden, streamline documentation, and improve team efficiency.
Built by veterinary professionals for veterinary professionals, this AI-driven assistant understands the real challenges of clinical workload and offers intelligent automation that makes documentation faster, more accurate, and significantly less time-consuming.
Automating Clinical Documentation
The heart of the Co-pilot & Scribe solution lies in its ability to automate the drafting of medical records, particularly SOAP (Subjective, Objective, Assessment, Plan) notes. Writing detailed notes can be a time-intensive task that eats into valuable clinical hours — often pushing documentation into evenings or downtime. With this AI tool, clinicians can save up to two hours per day on documentation alone, giving them more time for patient care and personal balance.
Using real-time transcription and generation technology, the AI captures consultation details and converts them into clear, structured medical records that are both accurate and consistent. This automation not only enhances productivity but also reduces the risk of errors that can arise from rushed or incomplete notes.
Live Transcription & Audio Playback
During consultations, CoVet’s AI listens and transcribes clinical conversations in real time, allowing veterinarians to remain fully engaged with patients without the distraction of note-taking. After the consult, recordings can be replayed to review critical details, ensuring accuracy in treatment plans and communication with pet owners.
This capability also supports team collaboration, allowing clinicians to revisit discussions when planning follow-ups or case reviews, improving continuity of care.
Smart Summaries and Medical History Insights
Another time-saving feature is the ability to instantly summarize past medical records and histories. Rather than sifting through pages of notes manually, teams can upload existing records and receive concise, actionable summaries within seconds. This not only speeds clinical decision-making but enhances the ability to respond quickly during case discussions or emergency assessments.
Coupled with an intuitive AI-powered chat interface, clinicians can ask specific questions about a patient’s history and get instant insights — a powerful tool when preparing treatment plans or communicating with clients.
Customizable Templates & Client Communication
Every clinic and clinician has a unique style of documentation. The AI solution accommodates this with customizable templates that reflect various consultation styles and practice workflows — ensuring documentation feels natural and clinic-appropriate.
Additionally, the system can handle client communication follow-ups, including generating post-consult reports and summaries that enhance clarity and compliance. Automated transcription of client phone conversations also ensures that important client-veterinarian interactions are accurately recorded without manual effort.
Cross-Platform Accessibility & Team Integration
Designed for modern clinics, the AI Co-pilot & Scribe works seamlessly across iOS, Android, and web platforms, ensuring teams can access tools whether in the consultation room, on the floor, or remotely. Support staff can contribute notes and collaborate on patient records, improving workflow efficiency throughout the clinic.
This flexibility supports diverse practice environments — whether small animal, mixed practice, or high-volume clinics — and enables staff at all levels to benefit from streamlined documentation processes.
Built for Veterinary Practice Realities
What sets this AI solution apart is its development by professionals with real veterinary experience. CoVet’s team includes DVMs, registered veterinary technicians, and hospital managers who deeply understand clinic pain points and operational realities. This insider perspective ensures that the AI tool addresses the profession’s most persistent administrative challenges effectively and intuitively.
Clinics around the world — encompassing thousands of users across six continents — trust this solution to reduce administrative workload, improve efficiency, and prevent burnout by giving clinicians back the time and focus they need for meaningful patient care.
Nova Vet Family Member Benefits
Nova Vet Family members gain access to premium discounts on CoVet’s monthly or annual plans, making this advanced AI co-pilot and scribe tool more affordable and accessible for clinics of varying sizes and needs.
These member benefits align with Nova Vet Family’s mission to empower veterinary teams with tools that expand capability without compromising autonomy or clinical workflow.
Transforming Clinic Workflow & Wellbeing
By automating key documentation tasks and smoothing administrative workflows, the AI Co-pilot & Scribe solution drives efficient clinical operations, improved patient outcomes, and better work–life balance for veterinary professionals. It allows teams to focus on high-value activities — like client communication and patient care — lifting the administrative weight that so commonly contributes to stress and burnout in the profession.
In an era where time is one of the most valuable resources for veterinary clinics, implementing intelligent tools like an AI co-pilot and scribe is not just a convenience — it’s a strategic advantage in delivering better care with less friction.
Automated clinical documentation
Reduced administrative workload
Improved record accuracy
Since 1958 International Cat Care (iCatCare) has been advancing the welfare of cats by challenging the status quo, sharing research and knowledge on all things cats, while ensuring the most informed feline subject matter authorities from across the world are part of our expert panels and are driving forward change with us. iCatCare believes in a world where every cat’s life is as good as it can be.
They achieve this by providing cat owners, veterinary professionals and those that live and work with cats the expert information, support and guidance they need to care for them. They tackle the key issues and concerns impacting cats in the UK and globally and support other organisations working to improve the lives of all cats worldwide.
iCatCare’s international reputation and credibility are underpinned by their veterinary society (formerly called ISFM), which provides world leading research through the renowned journal, The Journal of Feline Medicine and Surgery and drives improvement in standards through their Cat Friendly Clinic Scheme.